You will receive a confirmation email with a summary of your order.

ou can cancel your order before receiving the confirmation email by writing to support@krisbeautyandcosmetics.com

A receipt will be sent via email after purchase. If you need an invoice, please writing to support@krisbeautyandcosmetics.com

I costi di spedizione vengono comunicati prima dell’acquisto e possono variare.

We currently ship to Italy, Europe, and non-EU countries.

Delivery times, unless otherwise stated, depend on the destination:

• 1–2 business days within Italy and Europe
• 2–3 business days to non-EU countries
• 4–7 business days to the rest of the world

You’ll find all the details in your order confirmation email.

Indica “con riserva” sulla ricevuta e contatta support@krisbeautyandcosmetics.com entro 24 ore.

You have 14 days to exercise your right of withdrawal, with some exceptions.

Our goal is to ensure all products sold are of the highest standard and quality. However, if you wish to request a return, please email us at support@krisbeautyandcosmetics.com with your order number and a photo of the defect. Once we receive your request, we’ll arrange a replacement for you!

Il rimborso sarà effettuato entro 14 giorni dalla conferma del recesso, con lo stesso metodo di pagamento usato nella fase di acquisto.

Yes, for example, for opened sealed products or customized items.

Yes, this is a necessary condition.

Carta di credito e debito, Apple Pay, Google Pay, Paypal e Bonifico bancario.

Yes, it is processed through secure connections and is not accessible by Kris.

No fees from Kris, but bank charges may apply.

Puoi richiederla scrivendo a support@krisbeautyandcosmetics.com.